If you or your client experience technical difficulties while accessing your EHR account, please contact OnCall Health's 24/7 support team.
You can call OnCall here: +1 (833) 550-2031
You can Access OnCall Support here: https://support.oncallhealth.ca/hc/en-us
You can trigger a chatbot who will attempt to answer your question by offering How-To guides. Honestly, for most common questions that aren't time sensitive, this works pretty well!
Trigger the chatbot by clicking green "Help" button on the right side of your screen.
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However, for more complicated or specific-to-you questions, you may need live assistance.
You can access OnCall support here: https://support.oncallhealth.ca/hc/en-us
You can call OnCall here: +1 (833) 550-2031